This is a wonderfull video, on how we learn new technologies.
I picked it up from Joitske’s blog.
It shows how a new technology (a book) was introduced and how the users ask helpdesk (!!) how to use it.
And indeed, helpdesk demonstrates how to open and read a book.
But not how to use a book to transfer knowledge (manuals and cook books), imagination (novels), beauty (poetry), memories (photo books), …
Looking at my previous job, this is exactly what I was doing : coaching people to use technology to maintain knowledge.
And I think this is what I would like to continue to do in some form in the future.
I guess Steven Warmoes would call it a ‘Deep smart‘.