Due to an error in my RSS-aggregator, all posts from Dove Lane by Vivian Kaye appeared again as unread.
Normally I would have been annoyed by this, but it gave me this pearl about the definition of Knowledge Management.
Vivian’s uses this definition :
Knowledge management is a discipline that uses a variety of methodologies to connect people to people and people to information to improve decision making.
This is exactly how I always describe what I am doing : connecting people to people and connecting people to information.