Competencies of a knowledge worker

I do not often post on the human side of knowledge management, I am an engineer and this makes me a process and systems person.  I do realize the importance of people though, and during the weekend I found this entry on the Gurteen Website, based on the book Value-based Knowledge Management (Tissen, Andriessen, and Lekanne Deprez, 1997). 
The personal competencies of knowledge workers are put in a model based on three ways of learning :
 – cybernetic learning (information) : the ability to formulate a question, the ability to use searching tools and the ability to assess the value of the retrieved information
 – social learning (interaction) : the ability to build up and maintain a network,  the ability to share knowledge and skills in a team and the ability to hold a conversation that leads to new insights
 – cognitive learning (intellect) : the ability to analyse information, the ability to reflect, combine and restructure knowledge and the ability to be creative in developing new concepts
This results in a 3I model, which can be represented in this beautifull picture.
Or simplified : find explicit knowledge, connect to the tacit knowledge and act on it.
Life can be simple.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s